I. General provisions
These purchase-sale rules (hereinafter – Rules) determine the reciprocal rights, obligations, and responsibility of the Purchaser and UAB „Meno rinkos agentūra“ (hereinafter – Seller) when the Purchaser acquires merchandise from the e-store www.artallaround.art.
1.1. Complete information about the Seller of this merchandise is provided in the Contacts column of the electronic Store.
1.2. Before using the electronic Store and the offers presented in it by the Seller, the Purchaser must carefully read these Rules and familiarize himself with them. When acquiring merchandise from the electronic Store, the Purchaser confirms that he agrees to the application of these Rules.
1.3. The Seller is released from any and all responsibility if losses or other negative consequences arise because the Purchaser did not acquaint himself with the Rules, recommendations, or information provided by the electronic Store even though he had the opportunity to do so.
1.4. The Seller retains the right, unilaterally and at any time, to change the Rules by announcing new Rules on the website of the electronic Store. These changes come into force as soon as they are announced and apply to all transactions made after they have been announced.
II. Drawing up the purchase-sale Agreement
2.1. Agreements for the purchase-sale of merchandise (hereinafter – Agreements) are drawn up at the electronic Store in electronic form. When drawing up these Agreements with Purchasers, the Seller follows “The rules for selling things and providing services when agreements are drawn up by using means of communication” approved by the Civil Code of the Republic of Lithuania and by Order No. 258 of August 17, 2001, of the Minister of the Economy of the Republic of Lithuania.
2.2. The following have the right to purchase merchandise from the Seller’s electronic Store: mentally competent natural persons; minors from the age of fourteen to eighteen only if they have the permission of their parents or guardians, unless they have independent control of their income; legal entities; likewise, representatives who have power of attorney from all these above-named persons. When agreeing to these Rules, the Purchaser confirms that he has the right to make purchases from the Seller’s electronic Store.
2.3. The Agreement made between the Purchaser and Seller to purchase-sell merchandise is considered drawn up and comes into force as soon as the Purchaser, upon creating a basket of Merchandise at the electronic Store, indicating the delivery address for this merchandise and other necessary information, selecting the type of payment, acquainting himself with these Rules, and confirming that he agrees to them, presses the link Confirm Order.
2.4. After the Agreement to purchase-sell merchandise has been drawn up, the Seller additionally sends the Purchaser an automatic electronic message that the Purchaser’s order has been received and that indicates the merchandise purchased, the quantities and prices, and an order number. This message is sent to the Purchaser on the Purchaser’s registration form or order form to the electronic mail address indicated.
2.5. Every Agreement drawn up electronically between the Purchaser and Seller is kept in the database of the internet Store.
2.6. The Agreement drawn up between the Purchaser and Seller remains in force until the obligations of the parties have been completely fulfilled according to the Agreement or until these obligations have ended according to these Rules.
III. Items of merchandise and their prices
3.1. The characteristics of each item on sale are indicated in the internet Store in the description provided along with the item. The Seller is not responsible if the merchandise in the internet Store does not match in color, form, or other criteria the real color, form, or other criteria of the merchandise because of the characteristics and/or settings of the monitor used by the Purchaser.
3.2. The price of each item on sale is given in euros and indicated in the electronic Store with the item, on the Purchaser’s order form, and in the electronic message sent by the Seller to the Purchaser about receipt of the order. The Seller is obligated to sell merchandise at the prices applicable when the Purchaser submits his order to the Seller.
3.3. The price of an item includes its value added tax (VAT).
3.4. The price of an item does not include the cost of delivering merchandise to the Purchaser. The charges for delivering merchandise are indicated in article 5.2. of these Rules.
IV. Payment for merchandise
4.1. The Purchaser pays for merchandise and its delivery in one of these ways:
4.1.1. by using an electronic banking system;
4.1.2. by paying in cash or by bank card when receiving the merchandise at the Seller’s place of business.
4.2. The Seller begins fulfilling the Purchaser’s order for merchandise only upon receiving full payment for the merchandise and its delivery. Payment is considered made when the total amount to be paid has been received and credited to the Seller’s bank account.
4.3. The Purchaser must pay for the merchandise and its delivery no later than 48 hours after the purchase-sale Agreement for merchandise has been made (unless the Purchaser has chosen to pay in cash at the Seller’s place of business). If the transfer of payment has not been confirmed during this period of time, the Seller has the right to determine that the Purchaser has withdrawn from the purchase-sale Agreement.
4.4. The Seller is obligated to provide the Purchaser with all the necessary and correct information needed in order to pay for the merchandise and its delivery services. However, the Seller does not assume any responsibility for improperly provided services and associated losses caused by banks whose services were used when the Purchaser paid the Seller. Likewise, the Seller does not assume any responsibility for mistakes made by the Purchaser when making a transfer of payment (e.g. indicating/entering an incorrect account number, an incorrect order code, etc.) and for associated losses and/or other negative consequences.
V. Delivery of merchandise
5.1. Merchandise is delivered in 2-4 working days after payment has been received for the merchandise by the Seller or a delivery service. The Merchandise is delivered to the address that the Purchaser indicated during registration or on the merchandise order form.
5.2. The charge for the delivery of merchandise is as follows:
5.2.1. delivery by a delivery service – 5 euros;
5.2.2. delivery to an LP EXPRESS automated parcel terminal – 2.50 euros (it is necessary to indicate the correct parcel terminal address);
5.2.3. delivery to an OMNIVA automated parcel terminal – 2.50 euros (it is necessary to indicate the correct parcel terminal address);
5.2.3. delivery to a DPD pickup package point/terminal – 2.50 euros (it is necessary to indicate the correct package point address);
5.2.4. delivery of merchandise to the Curonian Spit region requires an additional charge (contact the Seller);
5.2.5. when the Purchaser wants to have the merchandise delivered outside of Lithuania, the conditions for fulfilling the order require a separate Agreement (contact the Seller).
5.3. Upon receiving the shipment of merchandise, the Purchaser and the delivery service must check whether the shipment of merchandise has been damaged. If the shipment of merchandise has been damaged, the Purchaser must indicate that fact on the merchandise delivery-receipt document (invoice). If the merchandise has been received and the merchandise delivery-receipt document (invoice) has been signed without any comments, doing so confirms that the shipment of merchandise was not damaged and was properly delivered.
VI. Returning merchandise
6.1. The Purchaser (customer) has the right, without indicating a reason, to withdraw from an Agreement made at the electronic Store to purchase-sell merchandise by informing the Seller in writing within 14 (fourteen) working days after the delivery date of the merchandise. The Purchaser’s written message about withdrawing from the Agreement must be submitted to the electronic Store at the electronic mail address
[email protected].
6.2. The Purchaser may use the right indicated in article 6.1. of these Rules to withdraw from an Agreement to purchase-sell merchandise only if the merchandise being returned meets these requirements:
6.2.1. the merchandise must be in the manufacturer’s original packaging (the packaging may be altered only as much as was necessary in order to inspect the merchandise) and must not have lost its marketable appearance;
6.2.2. the merchandise must retain all the stickers that were attached to it.
6.3. The Purchaser must deliver the merchandise being returned (by delivery service, mail, or personally).
6.4. Together with the merchandise being returned, the Purchaser must fill out and submit to the Seller a request form for the return/exchange of the merchandise (indicating the merchandise being returned and the bank account number to which the money for the merchandise being returned must be refunded) as well as the document proving that purchase was made at the internet Store (the VAT bill–receipt).
6.5. Upon receiving the Purchaser’s written message, as indicated in article 6.1. of these Rules, about withdrawal from the Agreement to purchase-sell merchandise, the Seller returns to the Purchaser in 15 (fifteen) calendar days the money paid for the merchandise (the delivery charge for the merchandise is not returned) on the condition that the merchandise being returned met the requirements indicated in article 6.2. of these Rules.
6.6. The Purchaser’s rights when he is sold merchandise of unsuitable quality are determined by the Civil Code of the Republic of Lithuania and by “The Rules for Returning and Exchanging Things,” approved by order No. 217 of June 29, 2001, by the Minister for the Economy of the Republic of Lithuania, with additional reference to the provisions established in articles 6.3.-6.5. of these Rules.
VII. Management of personal information
7.1. When the Purchaser orders merchandise from the electronic Store, registration is not necessary, but in order to properly fulfill the order, it is necessary to provide personal information such as first and last name, electronic mail address, the address to which the merchandise will be delivered, telephone number, and other information indicated in the order.
7.2. The Purchaser affirms that he knows about his right to refuse to provide his personal information, but he understands that personal information is required and necessary to fulfill the order for merchandise, and if the Purchaser does not provide such information and does not agree to its use for the purposes indicated in article 7.5. of these Rules, the Agreement for the purchase-sale of merchandise cannot be drawn up and fulfilled.
7.3. When registering at the electronic Store and/or submitting an order for merchandise, the Purchaser affirms that he agrees to provide the personal information indicated in these Rules, on the registration form, and on the order form for merchandise and does not object that the Seller will use this information for the purposes indicated in article 7.5. of these Rules.
7.4. The Purchaser has the right to acquaint himself with his personal information managed by the Seller and with how it is managed and to demand that his personal information be corrected or deleted or that information management operations be stopped (except for storage) when this information is not being managed in accordance with the legal acts of the Republic of Lithuania, and he has the right not to agree to the management of his personal information.
7.5. The Purchaser’s personal information is collected and managed for these purposes: to draw up an Agreement, to process orders for merchandise, to write financial documents, to resolve questions related to the delivery and transference of merchandise, to fulfill other contractual obligations. The Purchaser agrees that his personal contact information will be managed to market the merchandise offered by the Seller. The Purchaser has the right, at any time, to refuse to allow his personal information to be managed for purposes of marketing.
7.6. The Seller has the right to give the Purchaser’s personal information to third parties of his choice only for the purposes indicated in article 7.5. of the Rules and only as much as is necessary to achieve these purposes. In no other instances will the Purchaser’s personal information be revealed to third parties without the Purchaser’s advance agreement except for when legal acts of the Republic of Lithuania require the Seller to do so.
7.7. During registration at the electronic Store, when filling out an order form or otherwise using the electronic Store, the Purchaser must provide complete and correct information. If the information provided by the Purchaser changes, the Purchaser must update this information without delay. The Purchaser is responsible for the correctness of the information provided on the registration form, on the order form, or when otherwise dealing with the electronic Store and assumes responsibility for consequences due to errors or inaccuracies in his personal information.
7.8. When registering at the electronic Store and ordering merchandise, the Purchaser is obligated to save and not reveal to anyone his logon information. If the Purchaser loses his logon information, he must immediately inform the Seller. The Purchaser is responsible for transferring his logon information to third parties. If a third party makes use of the Seller’s offers at the electronic Store by logging on with the Purchaser’s logon information, the Seller will consider this person to be the Purchaser.
8. Concluding provisions
8.1. The Purchaser and the Seller agree that all the information provided on the website of the electronic Store (including but not limited to these Rules, information about the Seller, the merchandise on offer and its characteristics, etc.) is considered provided to the Purchaser in writing.
8.2. The Seller sends all announcements of any type to the Purchaser at his electronic mail address as indicated on his registration form or order form.
8.3. The Purchaser sends all his messages, questions, complaints, etc. of any kind to the Seller’s electronic Store electronic mail address
[email protected]. The Purchaser also has the right to go to the Seller in person at the address of the Seller’s place of business, which is listed on the Seller’s website in the Contacts column.
8.4. These Rules do not in any way limit and may not in any instances be understood as limiting the rights of the Purchaser (consumer) as determined by legal acts of the Republic of Lithuania. These Rules are based on the legal acts of the Republic of Lithuania. The laws of the Republic of Lithuania apply to the Agreement drawn up between the Purchaser and Seller for the purchase-sale of merchandise.
8.5. All disagreements between the Purchaser and Seller, arising from the Agreement for the purchase-sale of merchandise or related to it, are to be resolved through negotiations between the parties. If agreement is not reached, disagreements are to be resolved in the manner determined by the legal acts of the Republic of Lithuania.